Track A: Creating Sustainable Growth – Tuesday 25 April
14:45 – 15:30
Open to all conference attendees and Discovery Pass holders, solution sessions are presented by conference sponsors. The sessions are educational, and the presentations typically focus on solving real-world problems using case study examples, with a question- and-answer period that follows. Details will be posted shortly so check back soon, or follow us on Twitter at #CRMevolution.
The Digital Imperative – The Future of the Digital Economy
The digital economy completely changes how we engage customers. Success hinges around the human element and how you connect – transforming how people collaborate. Attend this session to learn strategies on how to engage with this new breed of digital customers and how to market, sell, and deliver great customer service in an omni-channel world.