B301: The Key to Smart Cities—Information Sharing

Track B: Real World Case Studies – Wednesday 26 April 
09:00 – 09:45

Today’s realities are driving government agencies to become “smarter” in order to build sustainable economies and improve the quality of life in their communities. Communities today are faced with a new normal of increased disruption, whether by economic uncertainties, an increased pace of natural disasters and civil unrest, health threats, or population migration. CRM is a critical tool to enable the kind of collaboration needed for effective government-citizen engagement and collaboration to address these kinds of issues. Learn how the city of Cary, N.C., tackled the challenge.

Presented by: Bob Greenberg, Dan Ault