Thomas is a goals and results oriented executive with more than 20 years of leadership experience in areas as diverse as the software industry, consulting and the armed forces.
After pursuing a career in the German Navy where he received his degree in computer science, Thomas entered the arena of CRM in 1995 as a consultant and developer of an SFA company that got acquired by SAP in 1998. Here he was responsible for parts of SAPs CRM Solution in various roles in development- and quality management with increasing responsibility. During this time he gained deep insight into what organizations want out of a CRM implementation.
Since 2008 Thomas is consulting organizations in things CRM, including mobility, e-commerce as well as customer engagement. He participated in and led a number of CRM implementations and improved existing systems to deliver more value