CRM Evolution 2017 Speaker List

Leslie Ament Dan Ault Allyson Boudousquie Melissa Boxer Charlie Brown Silvana Buljan Randi Busse Chris Caputo Juan Carlos Gabarro Marco Casalaina Kishan Chetan Mark DiMaurizio Danny Estrada Michael Fauscette Sean Follin Stephen French Joe Gagnon Brian Gardner Ben Gillis Barton J Goldenberg Joshua Greenbaum Paul Greenberg Bob Greenberg Graham Hawkins Volker Hildebrand Charlie Issacs Param … Continue reading CRM Evolution 2017 Speaker List

Keynote Lunch – From IVR to IoT: Digital Transformation in the Real World

Track A: Creating Sustainable Growth – Tuesday 25 April 12:45 – 13:45 Does it seem like all the businesses around you are hurtling toward digital transformation at warp speed, while you’re still trying to figure out where to begin? Don’t worry; you’re not alone! This presentation provided fresh insights into a more holistic (and more human) … Continue reading Keynote Lunch – From IVR to IoT: Digital Transformation in the Real World

Boudousquie, Allyson

Allyson BoudousquieVP Market & Product StrategyConvergys A popular speaker, published author, and subject matter expert on customer experience, Allyson brings a practical perspective to her role as Senior Director of Market Strategy, Product Management and R&D at Convergys. Her team is responsible for the market strategy and development of Convergys’ omnichannel interaction suite, which includes … Continue reading Boudousquie, Allyson