CRM Evolution 2017 Speaker List

Leslie Ament Dan Ault Allyson Boudousquie Melissa Boxer Charlie Brown Silvana Buljan Randi Busse Chris Caputo Juan Carlos Gabarro Marco Casalaina Kishan Chetan Mark DiMaurizio Danny Estrada Michael Fauscette Sean Follin Stephen French Joe Gagnon Brian Gardner Ben Gillis Barton J Goldenberg Joshua Greenbaum Paul Greenberg Bob Greenberg Graham Hawkins Volker Hildebrand Charlie Issacs Param … Continue reading CRM Evolution 2017 Speaker List

C204: Analytics, Artificial Intelligence, & the New Reality for Automated Interactions

Track C: Expert Perspectives – Tuesday 25 April 16:15 – 17:15 The advent of artificial intelligence in the world of CRM has caused many ripples of disruption. Everything has been called into question, but there are few realistic models of what the world would look like if machine learning were to be applied to CRM—and how … Continue reading C204: Analytics, Artificial Intelligence, & the New Reality for Automated Interactions

Kolsky, Esteban

Esteban KolskyFounder and PresidentThinkJar LinkedIn | Twitter | Blog Esteban Kolsky has over 25 years of enterprise software, CRM, customer service, market research, and feedback management, and technology experience. He is currently the founder and president of thinkJar, a customer strategies advisory and think tank where he helps vendors and end users navigate the complicated … Continue reading Kolsky, Esteban