CRM Evolution 2017 Speaker List

Leslie Ament Dan Ault Allyson Boudousquie Melissa Boxer Charlie Brown Silvana Buljan Randi Busse Chris Caputo Juan Carlos Gabarro Marco Casalaina Kishan Chetan Mark DiMaurizio Danny Estrada Michael Fauscette Sean Follin Stephen French Joe Gagnon Brian Gardner Ben Gillis Barton J Goldenberg Joshua Greenbaum Paul Greenberg Bob Greenberg Graham Hawkins Volker Hildebrand Charlie Issacs Param … Continue reading CRM Evolution 2017 Speaker List

Keynote Lunch: How Chatbots Are Ushering in the Era of the Digital Employee

Track A: Science of Sales – Monday 24 April 12:15 – 13:15 Imagine if you could hire someone who learns quickly. Someone who is always available, doesn’t require overtime pay, and will never ask for a wage increase. Someone who could help scale your service organization, but could also make your existing employees better at their … Continue reading Keynote Lunch: How Chatbots Are Ushering in the Era of the Digital Employee

Gagnon, Joe

Joe GagnonGM Cloud and Chief Customer OfficerAspect   Joe is focused on expanding Aspect’s cloud contact center and solution capabilities by building on the success of the Voxeo and Qivox acquisitions, the launch of Aspect’s SaaS contact center solution, Zipwire, Aspect Social and the affiliate partnership with LiveVox. Most recently, Joe served as President and … Continue reading Gagnon, Joe