CRM Evolution 2017 Speaker List

Leslie Ament Dan Ault Allyson Boudousquie Melissa Boxer Charlie Brown Silvana Buljan Randi Busse Chris Caputo Juan Carlos Gabarro Marco Casalaina Kishan Chetan Mark DiMaurizio Danny Estrada Michael Fauscette Sean Follin Stephen French Joe Gagnon Brian Gardner Ben Gillis Barton J Goldenberg Joshua Greenbaum Paul Greenberg Bob Greenberg Graham Hawkins Volker Hildebrand Charlie Issacs Param … Continue reading CRM Evolution 2017 Speaker List

Breakfast with the Influencers

Continental Breakfast – Tuesday 25 April 08:00 – 08:45 Have breakfast and an interactive chat with many of CRM’s leading influencers. What is driving customers? What are leading-edge technologies? What about hype versus reality on artificial intelligence? This is an excellent opportunity to hear from the people driving the industry in an uncensored, unfiltered format. All … Continue reading Breakfast with the Influencers

Keynote: Customer Engagement: Business Imperative

Keynote – Tuesday 25 April 09:00 – 10:00 Customer engagement has been one of the top-of-mind initiatives at companies large and small for the last 3 years. Yet doing it right still remains something of a mystery to many institutions. Who is doing it right? What is “right” when it comes to doing it? Paul Greenberg … Continue reading Keynote: Customer Engagement: Business Imperative

Solution Sessions

Track B: Essential Big Picture Considerations – Tuesday 25 April 14:45 – 15:30 Open to all conference attendees and Discovery Pass holders, solution sessions are presented by conference sponsors. The sessions are educational, and the presentations typically focus on solving real-world problems using case study examples, with a question- and-answer period that follows. Details will be … Continue reading Solution Sessions

Closing Keynote Panel: The Cutting Edge of Sports Fan Engagement

Closing Keynote Panel – Wednesday 26 April 11:45 – 12:30 Learn from a panel of sports business executives from teams and agencies in the field how to engage fans who are already digitally mature and looking to be more involved. Sounds easy, but not when you are a midsized business with a small budget and enterprise … Continue reading Closing Keynote Panel: The Cutting Edge of Sports Fan Engagement