Pyke, John

John Pyke
Sales & Hiring Expert, Advisor, Speaker, #1 Best Selling Author, The Talent Genius
The Talent Genius

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John Pyke, “The Talent Genius,” is an advisor and entertaining speaker on the topics of hiring, sales, leadership and employee engagement. His expertise helps empower organizations to achieve record results. Based on his latest book, Hire Fast Fire Fast – How Scientific Breakthroughs Minimize Costly Hiring Mistakes, John addresses company leaders about issues that diminish sales performance and offers time-tested, proven methods, backed by science that are guaranteed to elevate performance to unmatched, new heights. John is so supremely confident in his services he offer an unconditional, one-year replacement guarantee on all new hires – this is 4X the industry standard.

Ramirez, Steven

Steven Ramirez
CEO
Beyond the Arc

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Steven J. Ramirez is CEO of Beyond the Arc, Inc., a marketing and analytics agency recognized as a leader in the field of customer experience. Beyond the Arc combines communications, CX strategy, and predictive analytics to help companies differentiate themselves and create new revenue opportunities. With deep expertise in Voice of the Customer, they help clients to capture and act on an “outside, in” perspective.

Richter, Anna

Anna Richter
Community Centered Designer
Context Partners

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Anna Richter is a community centered designer with Context Partners. Anna combines her passions for technology and social good with a knack for making ideas real, driving success for Context Partners’ clients and their communities. Over her 11-year career, Anna has led network strategy development for the David and Lucile Packard Foundation, The Nike Foundation and the UK Department for International Development. Anna also designed programming for and activated a digital network of nonprofit technologists, and she led an NGO in rural Honduras focused on students and conservation.

Tepper, Paul

Paul Tepper
World Wide Head
Cognitive Innovation Group
Nuance Communications

Paul Tepper is the World Wide Head of Nuance’s Cognitive Innovation Group (CIG). The Cognitive Innovation Group is focused on applying the latest advancements in machine learning and artificial intelligence to automate and improve the customer experience across channels.  Paul is responsible for setting Nuance’s AI Strategy and leading product development efforts in collaboration with Nuance’s Definitional Customers and Nuance’s AI Lab. Currently Paul is focused on machine learning advancements in analytics, prediction, knowledge, and human-assisted learning. Paul has over a decade of experience in software development and AI research. He holds a Ph.D. in Computer Science & Communication Studies from Northwestern University, an MSc in AI & NLP from the University of Edinburgh and a BA in Computer Science, Linguistics and Cognitive Science from Rutgers University).

Toohey, Rich

Rich Toohey
President
Resolvere Insights

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Rich Toohey is President of Resolvere Insights LLC, a marketing consultancy helping clients across a wide range of industries with projects related to Loyalty, Customer Experience, and Customer Engagement.  In addition to consulting, Rich is an adjunct marketing instructor for Virginia Tech’s Executive MBA program, The University of Maryland’s Smith School of Business, and Georgetown’s School of Continuing Studies.

Rich brings a deep understanding of how to create and strengthen customer relationships based on over 20 years of marketing experience at Marriott International.  He held a variety of marketing-related positions at Marriott including leadership roles with Marriott Rewards where he led efforts that successfully improved member experience and loyalty through program innovation, CRM activation, new communications strategies, benefit enhancements and omnichannel integrations such as Elite Rollover Nights, member account authentication,and Weekend Breakfast Benefit. Prior to Marriott, Rich was with RJR-Nabisco in marketing and manufacturing engineering. 

Rich has shared his marketing practitioner expertise in corporate meetings, panels, guest lectures and industry conferences including CRM Evolution, Connected Enterprise, and DC Marketing Tech Talks.  Now residing in Maryland, he has an MBA with a marketing concentration from Wake Forest University and a BS in Industrial Engineering & Operations Research from Virginia Tech.

Trailer, Barry

Barry Trailer
Research Principal
CSO Insights

Barry Trailer is co-founder and Research Principal of CSO Insights, the research division of Miller Heiman Group. With more than thirty years of professional selling experience, Barry has served as president of Miller-Heiman, and Goldmine’s CRM division. Barry’s writing includes The Sales & Marketing Excellence Challenge: Changing How the Game Is Played, co-authored with Jim Dickie, and Sales Mastery, a novel. Barry has also served as Contributing Editor at CRM magazine, has produced numerous white papers on sales process and been twice published in the Harvard Business Review.

Tyson, Lance

Lance Tyson
President & CEO
PRSPX

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As President/CEO of PRSPX, Lance Tyson is a facilitator, trainer and conductor of over 100 workshops annually in areas such as sales, negotiation, pipeline management, and sales leadership.  PRSPX’s mission is to help each client build an effective Sales Playbook by defining their sales culture, assessing talent and executing.  

 

Venville, Phil

Phil Venville
SVP Strategy and Research
Thunderhead

Phil heads Research and Strategy at Thunderhead, responsible for the company’s long-term business and technology strategy. Phil has over 4 decades experience in technology as a business leader, technologist, entrepreneur, researcher and consultant, with C-level management experience in both business and academic spheres.